IA  Network Analyst (NA) - "Mind the Gap" (when data is missing)

Josh
Michele
Susie
Miguel


NA
Josh

midcareer Role(s)

Network Analyst


midcareer Level of Expertise

Junior


midcareer Skills Digital Networks Data Science Content Analysis Content Triage New Tool Comfortability




A Day in the Life of a Network Analyst

  • Volume Management: The volume of information Josh takes in from tool queriers must be manages in an effective way. Josh spends time to discover way to sift and distill this volume.
  • Technology Advancement: Josh spend time throughout the day getting to know the new technologies in his industry and how to use them. This helps him stay at an advanced level and get an upper edge on competition.
  • Global Barriers: To overcome some of the global barriers Josh faces he spends time getting to know different perspectives of problems around the world.
  • Global Communication: A key factor as to why Josh strives in his line of work is the ability to create global connections and confer daily with these resources.
  • Customer Interaction: Josh strives to give the customer a good experience and makes sure their needs are met. On his projects he often works directly with the customers to better understand their requirements.
    • midcareer


    Challenges & Barriers

    IA
    Machine Translations

    Seeking enhanced accuracy in machine-generated translations.

    IA
    Resources

    Desiring a comprehensive list of resources and tools to save time in discovering them individually.

    IA
    Analytical Techniques

    Difficulties in implementing effective analysis methods and problem-solving strategies.

    IA
    Information Locating

    Struggling with locating report elements and needing to use various search terms and consult subject matter experts.




    Design Artifacts

    Graphic Design graduate students from NC State University College of Design created these artifacts as part of their 2024 Design Studio deliverables.


    IA

    Analyst Journey

    IA

    Analyst Pain Points



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    RedFlag (a high-fidelity UI/UX prototype created based on Josh)

    Graphic Design graduate students from NC State University College of Design created this prototype as part of their 2024 Design Studio deliverables.